Open APIs

Hi, Thanks Maria for your response. I also find that TMF717 Customer 360 API is still in pre-production state and yet to release in Production. I would request @Shantanu Raje or someone who is working on TMF717 Customer360 API specification, please ...

So looking again there is a work qualification management API which can allocate work to employees but does cover skills and work allocation so think this may actually be covered so will start to look at that. ------------------------------ Steve Ranford-Bragg ...

Hi, We are looking to create a central task capability in which work for desk agents, planners and other employees (which may be created from decomposition of orders or faults from orchestration systems, inbound contact, complaints etc) can be aggregated ...

Hi, That TMF717Customer 360 API isn't even in Production; it's in Beta, in pre-production status. In a post I made earlier this year asking about it, I was only given this link: preproduction API table ( https://www.tmforum.org/oda/open-apis/table/pre-production ...

Hi Jonathan, Thank you for the reply. I can't imagine the proper use case, but let it be 😊 ------------------------------ Anna Berdnikova Deutsche Telekom AG ------------------------------ ...