Hi Ashish
First, I recommend that you take a look at the Open Digital Architecture (ODA) end-to-end use cases, in the published document IG1228. This shows how the APIs are used in typical processes, including commerce flows. https://www.tmforum.org/resources/standard/ig1228-how-to-use-oda-using-open-apis-to-realize-use-cases-v13-0-0/
Specifically for your situation, customer assets are presumably what TMF refers to as Product , and they would be updated in the Product Inventory using API TMF637. It's probably wise to restrict access to the API's create/update/delete operations to software such as product order management - you would probably not want arbitrary updates being made in the product inventory.
Hope it helps
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Jonathan Goldberg
Amdocs Management Limited
Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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Original Message:
Sent: Mar 16, 2023 06:55
From: Ashish Sharma
Subject: Adding Products in CRM as part of customer profile
Hello , As part of Open API , which API we use to update customer assets (on Customer master(Part or separate from CRM) once the order is submitted.
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Ashish Sharma
Bharti Airtel Ltd
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