This looks to me like a GenAI-generated answer, not particularly useful or relevant to the particular question being asked. I think we should ask community posters to refrain from using GenAI just to gain a presence in the community.
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Jonathan Goldberg
Amdocs Management Limited
Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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Original Message:
Sent: Mar 19, 2024 09:40
From: Info Hills
Subject: Adding Products in CRM as part of customer profile
In Open API, the specific API you would use to update customer assets after an order is submitted would depend on the architecture and design of your system. However, typically in a Customer Relationship Management (CRM) system or customer master database, you would utilize APIs related to customer or asset management. If your customer assets are managed separately from customer information, you would use an API specifically designed to update asset details. This could include information such as serial numbers, configurations, or associated warranties. Some systems may have an order management API that allows you to not only place orders but also update related information such as customer assets. This could be particularly useful if the order submission triggers updates to customer assets automatically.
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Info Hills
TO BE VERIFIED
Original Message:
Sent: Mar 16, 2023 06:55
From: Ashish Sharma
Subject: Adding Products in CRM as part of customer profile
Hello , As part of Open API , which API we use to update customer assets (on Customer master(Part or separate from CRM) once the order is submitted.
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Ashish Sharma
Bharti Airtel Ltd
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