Say a customer purchases manage service for one of their products for example a cloud product.
What domain should the purchased manage service be mapped in?
Theuns van Onselen
Senior Solution Architect:
EBS - Architecture
This electronic communication and the attached file(s) are subject to a disclaimer which can be viewed at https://www.multichoice.co.za/wp-content/uploads/2017/08/MultiChoice-email-disclaimer.pdf. If you are unable to view the disclaimer, please email email@example.com for a copy.
To have a complete understanding, I recommend reviewing document IG1228. Within it, you will find several use cases that detail the process of selling products to customers, and how these are broken down into service and resource orders.
Hope it helps.