We are looking for Workforce Management API specifications specifically for OSS/BSS.
Can someone please provide the standard/specification details defined for OSS/BSS Workforce Management.
Thanks in Advance
Thanks Jonathan for the information ��
We gone through the Appointment Management API TMF 646 but it's not the solution what we are looking for ,what @Jonathan has send that is relatively the same what we are looking for.
Thanks for the response.