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Service Place 360 ? (equivalent to Customer 360)

  • 1.  Service Place 360 ? (equivalent to Customer 360)

    TM Forum Member
    Posted Nov 22, 2022 04:54

    Greeting Team,

    Our company is offering wholesale L2 broadband services hence our centre focus of data is around service location rather than end customer. Currently we are in design stage for transformation of the integration in our customer order manager moving to Open APIs. We have a legacy integration operation which is basically a place 360: returns all the details about the product, inflight orders , customer premise equipment associated with a service location. This information is crucial for service providers in order to make the right choices about product offering and order types before submitting the order.

    Looking at various Open API as TMF673 Geographical Place, TMF 637 Product Inventory , TMF679 Product Offering, TMF622 Product Ordering - all of these are entities focused and don't provide a consolidated view.

    Does this raise a need for a Place 360 API (equivalent to Customer 360 ) which can orchestrate/consolidate a multitude of APIs underneath?

    Thanks in advance.


    Alex Lark.

    Principal Solution Architect

    Chorus Limited New Zealand

    Alex Lark
    Chorus New Zealand Limited