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TMF 621 - Troubleticket resources query

  • 1.  TMF 621 - Troubleticket resources query

    TM Forum Member
    Posted Dec 20, 2022 00:27
    Hi Team ,

    As part of TMF 621 trouble ticket management, we have the trouble ticket relationship resource to hold the related case.Is this holds the details of dependent & parent child case alone or child cases as well.
    Can you confirm the supported use case here


    In addition to that , we have query on notes resource as well. Would like to understand that the text field of notes object holds only plain text or rich text as well ?

    regards
    Aravindkumar





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    Aravindkumar Velusamy
    Salesforce
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