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TMF 621trouble ticket management API - Name field

  • 1.  TMF 621trouble ticket management API - Name field

    TM Forum Member
    Posted Dec 19, 2022 11:46
    Hi Team ,

    We are trying to implement the TMF621 trouble ticket management API, we have name field in the trouble ticket resource and mapped it to Case Number in Salesforce.
    Other option is Subject which is not going to be unique.
    CaseNumber is Auto number data type, unique, can be be numeric or string.

    Is there any limitations in using the CaseNumber


    regards
    Aravindkumar

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    Aravindkumar Velusamy
    Salesforce
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