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  • 1.  TMF API to trigger a paper copy of historical invoice

    TM Forum Member
    Posted Nov 29, 2023 06:32

    There is a requirement where we need to provide the customer an ability to ask for a paper copy of the past invoices. All the APIs I find so far is to display the invoices on the screen. What would be the appropriate TMF API that I need to call / expect from the provider so that I can ask for a paper copy of a past invoice to be sent to the Customer? 



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    Trinath Mokkapati
    Tech Mahindra Limited
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  • 2.  RE: TMF API to trigger a paper copy of historical invoice

    TM Forum Member
    Posted Nov 29, 2023 14:58

    Hi Trinath

    The Customer Bill API (TMF678) allows retrieval of a representation of a bill/invoice, including the billDocument property, an attachment (e.g. PdF) that represents the paper or electronic copy. The API says nothing about how the bill document is shown to the customer, whether by display on screen or by dispatch by post or email.

    So you could retrieve the relevant Customer Bill (by GET) and then use the Communications API TMF681 to govern the delivery of the bill to the customer.

    Hope it helps



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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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  • 3.  RE: TMF API to trigger a paper copy of historical invoice

    TM Forum Member
    Posted Nov 30, 2023 19:33

    Thanks Jonathan. This sounds like a perfect approach! 



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    Trinath Mokkapati
    Tech Mahindra Limited
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