Open APIs

Hi all, 

considering the TMF622_Product_Ordering_Management i cannot find a field to handle the possible reasons of an order.

This is my use case: Replace a SIM whin a reason lost / stolen. Do you have any suggestions to handle it? 

Thanks in advance for the support. 

Filippo Valeriani

Hi all, 

considering the TMF622_Product_Ordering_Management i cannot find a field to handle the possible reasons of an order.

This is my use case: Replace a SIM whin a reason lost / stolen. Do you have any suggestions to handle it? 

Thanks in advance for the support. 

Filippo Valeriani

This does appear to be missing in the model, Filippo. There is a cancel reason, but that is relevant only for when an order is canceled.

I would expect to see a Reason property in ProductOrderItem, with an enum of typical values, together with a free text.

In the absence of this, you could use the Notes array to record as free text.

Hi all, 

considering the TMF622_Product_Ordering_Management i cannot find a field to handle the possible reasons of an order.

This is my use case: Replace a SIM whin a reason lost / stolen. Do you have any suggestions to handle it? 

Thanks in advance for the support. 

Filippo Valeriani

Hi,

Wouldn't you rather document the reason at order level ?

At order level, you could already use the description field.

For a more structured approach, a dedicated reason property would certainly make sense.

If the TMF team plans to introduce such an extension, here a suggestion: for properties meant to document a reason, a complex type eg. Message, combining a code and a text would be more meaningful than a simple string. That could apply to all APIs.

BR, Iwan

This does appear to be missing in the model, Filippo. There is a cancel reason, but that is relevant only for when an order is canceled.

I would expect to see a Reason property in ProductOrderItem, with an enum of typical values, together with a free text.

In the absence of this, you could use the Notes array to record as free text.

Hi all, 

considering the TMF622_Product_Ordering_Management i cannot find a field to handle the possible reasons of an order.

This is my use case: Replace a SIM whin a reason lost / stolen. Do you have any suggestions to handle it? 

Thanks in advance for the support. 

Filippo Valeriani