Hi Melanie
Good Morning
Please I needs your good supports how to prepper the training documents on the blew topics for our company (ethiotelecom )sales staff . As I think you have many telecommunication experiences on customer handling and preparing ppt for the staff how to I give Training practically .
What Customer Service Means
Customer service traits
Good and Bad Customer Service
Components of customer service
What is consultative selling
Transaction Selling Style
Power of consultative selling
Cialdini's, Selling Principles
please the company needs good sales staff on how to they give the services to our customers
help me on the above topics for the first time
Thank you for in advances
#CustomerExperience------------------------------
Dagne Bacha
Ethio Telecom
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