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  • 1.  CSP/DSP (Point of View) Drivers to implement FMC

    TM Forum Member
    Posted 11 days ago

    Hej Community

    I am looking for Drivers from a Service Provider perspective to implement FMC, whether these are Positive or Negative on Customer Experience, Market Share, &/or Revenue.
    e.g It simplifies and streamlines Dunning activities without extra steps or reconciliation,
    or new offerings based on a combination of fixed and mobile products

    Unfortunately, most of the literature available takes the topic only from a Customer Perspective (whether B2C or B2B).


    #BusinessAssurance
    #DigitalTransformationMaturity

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    bedankt
    // mak
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  • 2.  RE: CSP/DSP (Point of View) Drivers to implement FMC

    TM Forum Member
    Posted 10 days ago
    for dis-ambiguation, can you say what you mean by FMC please?

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    Dave Riches
    TM Forum
    Director, Member Solutions
    +44 774 811 8071
    driches@tmforum.org
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  • 3.  RE: CSP/DSP (Point of View) Drivers to implement FMC

    TM Forum Member
    Posted 9 days ago
    My guess is Fixed-Mobile Convergence.
    But I may be wrong.

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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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  • 4.  RE: CSP/DSP (Point of View) Drivers to implement FMC

    TM Forum Member
    Posted 8 days ago
    Your guesses are always right, my friend!

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    Muhammad Ahmad
    T-Mobile Nederland BV
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  • 5.  RE: CSP/DSP (Point of View) Drivers to implement FMC

    TM Forum Member
    Posted 8 days ago
    Fixed Mobile Convergence

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    Muhammad Ahmad
    T-Mobile Nederland BV
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  • 6.  RE: CSP/DSP (Point of View) Drivers to implement FMC

    TM Forum Member
    Posted 7 days ago
    Hi Muhammad,

    I think this topic has been extensively analyzed by analysts around the globe (e.g. Time to monetize fixed-mobile convergence | Arthur D. Little (adlittle.com) Note: I have no vested interest in promoting ADL, it is just a report I had on record). I believe that the majority of those studies have adopted the CSP viewpoint.

    Best regards,

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    Roland Leners
    alvatross by SATEC
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  • 7.  RE: CSP/DSP (Point of View) Drivers to implement FMC

    TM Forum Member
    Posted 7 days ago
    That would have been my guess but I thought it better not to assume with all these new TLAs popping up these days :-)

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    Dave Riches
    TM Forum
    Director, Member Solutions
    +44 774 811 8071
    driches@tmforum.org
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