Profile

CHANNA SILVA

Nokia

Contact Details

Nokia
Philippines

Bio

At Nokia, we create technology that helps the world act together.

TOGAF, DASA DevOps, ITIL, TMF Frameworx, Certified Enterprise Architect and Certified SAFe Agilist with over 20 years of experience delivering OSS projects/services to Asian CSPs (PLDT, Globe, SLT, BSNL, Telekom Indonesia, Telekom Malaysia)

• In-depth Solution Architecture expertise in Fulfillment, Inventory, Assurance, Number Portability, Activation & WFM
• Trusted advisor to Customer IT/OSS teams and created close working relationships
• Technical Leadership and communication with Customers and partners (Technical, Higher Management and CxO Level)
• Delivered major OSS migration and integration projects including Northbound and Southbound integrations.
• Works with best practices, reference models, and frameworks (DevOps, Agile, Kanban, TMF ODA, Frameworx, Open APIs, TOGAF, ITIL)
• Core OSS Software Development and manage Oracle and Java Development Teams through Agile/Kanban
• Managed cross-functional, multi-cultural teams based in the Philippines and India.
• Writing Technical Specifications including BRS, solution design & FRS, etc.
• Writing Interface Contracts to Third-party CRM, ERP, and Workforce Management Systems using web services.
• Writing Data Migration Strategies.
• Maintained SLA and customer satisfaction