Profile

Sri Jagadish Baddukonda

Vlocity

Contact Details

Vlocity
Canada

Bio

Solution focused BSS/OSS Architect with 20+ years of experience and proven Subject Matter expertise in CRM, Channel Management, Omni Channel architecture, e2e Product Modelling, Catalog driven CPQ and Order Fulfillment.
Good Functional understanding of Service Activation, Resource provisioning and Billing & Charging.
Experience in Wireless, Copper and FTTH across Americas, Europe, Middle East, Asia and ANZ

Strong track record of
1. Deal closure with expertise in creating Go-To Market strategies based on Solution Excellence ( CRM, Billing, Catalog Driven CPQ, Catalog Driven SOM), pro-active identification of Opportunities and consultative selling with focus on understanding the Operator business requirements and design the TO-BE solution response accordingly.
2. Project execution i.e. Design and Implementation of e2e BSS/OSS Solutions in a number of transformation projects with hands on experience in Analysis and Solution Design phases. Using the experience, created a Reference Architecture and a Solution Design methodology taking into account Process, Information, Application and Integration Architectures.
3.Grooming and mentoring teams to work in both Pre-Sales and Solution Design phase of the projects

A TM Forum Associate with good hands on experience in eTOM, SID and TAM. Certified in TM Forum Fameworx.

Specialties:
CRM
CPQ
Omni Channel Experience
Product Catalog Management
Order Management
Catalog driven Architecture
Business Process Analysis
Customer Focus
Value Creation
Quality of Solution
Structured Analysis and Design
Thought Leadership
Architecture methodologies
Pre-Sales

Stated Interests

Observed Interests