7 years experience in Telecom BSS/OSS Systems with focus on Mediation, Rating, Billing, Order Management, CRM.
+10 years experience in product development, system analysis, design, development, testing and maintenance for large scale enterprise application/distributed systems.
+4 years experience in IT Managed services, ITIL, Incident Management, Change Management and Problem Management.
Proven experience in large scale distributed systems service buses, Oracle SOA,CORBA, Microsoft DCOM, RMI, RPC, FUSE.
Proven experience in IVR scripting and CRM integration with different IPCC vendors Cisco, Huawei, Avaya, Telesoft and Nortel.
Process improvement and quality assurance Responsible for ensuring the correctness and effectiveness of the systems, products, and services provided. Responsible for the overall success of the CMMI implementation.
Experience in Embedded systems and microprogramming.