Thanks for that input. However, in my book Business capabilities are definitely not about what a business does. It is about WHY a business want/need/have to do. What you need to do to achieve the why is how. HOW: Business Process (eTom is about Verbs), WHAT: Informations (SID, is about nouns)....
Hi there, I also recently got interested in the GB1007 work. Thanks for clarifying that TMF does not longer use it. : You mention some other ongoing work. Can you be more specific or point us to a TMF resource? Best regards, Roland Leners -- Roland Leners SATEC GROUP --
Hi - no not really for me - everyone does Order Management or Customer Management etc - it is the How that I would expect to vary (at a high level). Happy to have a chat offline if it helps -- Tony Shepherd BT Group plc --
Ok thanks @Tony Shepherd , so then can I conclude with the assumption that, since business capabilities vary largely between CSPs and is coupled with the business model, making that generic may not be feasible, however we can consider the capabilities from the functions (TAM) and use those to be...
Yup 100% - that's why you need to be careful if you are talking about Business Capabilities OR IT Capabilities -- Tony Shepherd BT Group plc --
Hi Cato, Thanks. Yes I agree that biz. and func. are definitely not same. However the right func. capability can be/should chosen to support the business capability because model will remain agnostic which function is chosen it will be only interested if the biz capability is there to support...
There is quite a bit of work around defining a Business Capability but common thought is that they represent the "What" a Business does (nothing to do with the how) and are defined using a noun verb combination i.e. Order Management or Customer Management and so on -- Tony Shepherd BT Group plc --
Hi Avishek, I do not think you will find much on Business Capabilities in the TM Forum documentations. Business Capabilities are more linked to Business Modeling. And business capabilities are absolutely not functional capabilities!!!!!!! Business capabilities are more like: Recurring...
Hi - yes these files are no longer used by the TMF and there is another piece of work going on at the moment too define the TMF Business Capabilities. Suggest speaking to -- Tony Shepherd BT Group plc --
Hi Jonathan, Thanks. Now I can access. By the way do you know what happened to GB1007 and GB1007A on business architecture, are these 2 obsolete artefacts? Are there some other artefacts replaced them? Regards Avishek -- Avishek Mukherjee Ericsson Inc. --