Thanks Matthieu ! Apologies for posting to incorrect community .
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Anuraag Gupta
Singtel Optus Pty Limited
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Original Message:
Sent: Sep 02, 2025 10:55
From: Matthieu Hattab
Subject: Availability of Product Instance ids in TMF622 payloads
API questions should go in the API community where API experts can see your question.
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Kind regards,
Matthieu Hattab
Digital Sales Domain Architect
Lyse Tele AS
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Original Message:
Sent: Sep 01, 2025 19:56
From: Anuraag Gupta
Subject: Availability of Product Instance ids in TMF622 payloads
Hello people,
Just checking on this item.
I believe most Customer Order Management applications create a draft product instance at the time of order entry when a ProductOrder is received. Once the order completes, this same instance is simply transitioned to an active state.
If that is considered best practice, then shouldn't the product instance ID be made available from the point when the ProductOrder reaches the accepted state and then available in all following TMF622 notifications.
Thanks!
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Anuraag Gupta
Singtel Optus Pty Limited