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  • 1.  Event Driven Campaigns to notify other systems

    Posted Jul 10, 2025 00:43
    Edited by Ajay Saini Jul 10, 2025 00:44

    Hello team,

    Can Campaign manager be used to notify other system based on specific triggers or business events as per tmforum(system event driven), or is it to be used only for sending communication to the customer only (customer facing)?

    Thanks



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    Ajay
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  • 2.  RE: Event Driven Campaigns to notify other systems

    Posted Jul 16, 2025 05:58
    Edited by Vaibhav Khedkar Jul 16, 2025 06:01

    Hi,

    The event driven architecture is always good approach while integrating with system which increases scalability, and resilience.  Please weigh the EA design points for finalizing the final approach. 



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    Vaibhav Khedkar
    These are my personal view and not associated with TMF or organization conformance. 
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  • 3.  RE: Event Driven Campaigns to notify other systems

    Posted Jul 16, 2025 06:03

    Event driven architecture is fine but as per tmforum do we use campaign, only to send communication to the customer or we can use campaigns to notify system to perform action when criteria meets.



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    Ajay
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