Open APIs

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  • 1.  New Customer Creation

    Posted Dec 19, 2023 22:57

    Hi,

    I'm pretty new to TMForum and this is my first time posting here so apologies if this has already been covered or question isn't clear.  I've been trying to understand the API flow around new customer creation.  From what I've read, it sounds like party role gets updated to customer(from portal user or similar level) and then a productOrderItem is added to the customer.  I wanted to know if I interpreted that correctly, or should it be that we get a productOrderItem first from product order management and then update the role to customer and attach the  productOrderItem?  

    Separate from this, any insight on what fields/information should be directly kept in customer vs.  referenced from partyRole would be appreciated.  Still trying to get a better understanding of that relationship other just customer being a sub-class of partyRole.  I've looked at TMF629 and in the resource model there, It only shows @type = customer there. 



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    Tony Jacob
    Aussie Broadband Limited
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  • 2.  RE: New Customer Creation

    Posted Dec 20, 2023 05:24

    This is a duplicate post, please follow the discussion here: https://engage.tmforum.org/discussion/new-customer-creation-1



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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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    Original Message


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