At our Telco, we're designing the sell of eSIMs in the ordering process. From a TAM and functional framework perspective, which applications and functions are best suited to handling eSIM orders? We understand that Customer Order Management is certainly involved, but we're unsure whether to treat the eSIM as a physical or logical resource when managing orders. Any advice is welcome. Thank you very much in advance.
Here are some typical applications aligned with TAM domains:
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