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  • 1.  Services and Assets summary

    TM Forum Member
    Posted Aug 12, 2024 05:01

    Hi All ,

    In current set up we have one system who keeps te profile of customer and permissions of account (using TMF 632 , TMF 669 and TMF 672) and we have other systems CRM and Billing who keeps the other information of orders , services status , asstes details and key billing details ( billing systems) .

    To increase the performance we want to set up one cache system in between who will keep the summary of all these details as cache and then show to agents/advisors .

    Do we have any readymade TMF API who shows assets and services summary which customer is having along with basic billing details as well?


    #CustomerExperience

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    Sanket Bhargava
    BT Group plc
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  • 2.  RE: Services and Assets summary

    TM Forum Member
    Posted Aug 12, 2024 05:35

    This appears to be a duplicate post, please follow the discussion on the other thread at https://engage.tmforum.org/discussion/services-and-assets-summary-1



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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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    Original Message